Problems & Suggestions
How do I report a technical problem or bug?
The last thing we want is for your experience to be negatively impacted by a bug or the like. Contact customer support, and we’ll get right on it.
How do I clear Sure Legacy cookies?
Too much of a good thing can be bad, and that includes cookies, even virtual ones. If you want to clear cookies on your browser, you just have to follow a few simple steps. See this guide for detailed instructions.
How do I make feature or functionality suggestions?
Sometimes the best ideas come from unexpected places, so we’re always listening to suggestions. Think we need to be cooler? Maybe have some sweet flame decals on our website? Just let us know by contacting customer support.
Real Human Help
Robots are neat, and we love R2D2, Lieutenant Commander Data, and Johnny 5 as much as any sci-fi fan. But for all they can do, robots aren’t so great at customer service just yet. That’s why all our customer reps are real, flesh-and-blood human beings. If you ask them nicely, they may even tell you a joke.
We have customer service agents so real, you could reach out and touch them. But don’t, because that’d be weird. Just let them answer your questions or comments through email.
