What does bank-level security mean?
Despite what heist movies might have you believe, banks are incredibly secure, particularly digitally. We use the same industry-leading technology as banks to keep your critical personal information safe from any would-be Bonnies or Clydes.
This security comes in many forms, including behind-the-scenes encryption and two-factor authentication.

Real Human Help
Robots are neat, and we love R2D2, Lieutenant Commander Data, and Johnny 5 as much as any sci-fi fan. But for all they can do, robots aren’t so great at customer service just yet. That’s why all our customer reps are real, flesh-and-blood human beings. If you ask them nicely, they may even tell you a joke.
We have customer service agents so real, you could reach out and touch them. But don’t, because that’d be weird. Just let them answer your questions or comments through email.