Where’s my confirmation email? I signed up but haven’t received it.

Your confirmation email should go directly to the email address you used to sign up. Of course, technology can be iffy (our microwave’s still flashing 12:00), so you might need to check your spam folder or refresh your inbox if you can’t see it. If that doesn’t work, contact us. We’ll get to the bottom of it!

Can I create a Sure Legacy account for someone else, like a parent?

You sure can! We know that sometimes, the people you want to take care of the most may not be technologically savvy. That’s one of the reasons why we got in the game, besides an unnatural affection for helping people. 
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Creating an account for someone else is easy! You’ll follow the regular signup process; just make sure to share all the relevant sign-in information with whoever you’re making the account for.

Is Sure Legacy available for those outside the United States?

Sure Legacy is open to anyone, anywhere, from Alaska to Zimbabwe. That said, our guidance for legal documents is specific to the United States. We recommend consulting a local expert when needed.

Why do you need my phone number?

Well, we’re not going to call you and ask you to help us move, so don’t worry about that. We need your phone number so we can contact you via phone when you request it, so we know you’re you when you call customer service, and to better secure your account through two-factor authentication.